Returns + Exchanges

KELLIX accepts returns received within 14 days from date of receipt on items that are unused, unworn and have their tags attached.
For eligible orders, we will issue a refund upon processing at the return in our facility. It may take up to 7-10 days to see on your original form of payment.
Returns made after 14 days are eligible for merchandise credit and must be returned within 30 days.
Final sale items are not eligible for return.
We monitor account activity and reserve the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.
If you would like to exchange your item, please return the item you wish to exchange and place a new order on our site.

Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

PRESS RELEASE - APRIL 2024

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