Returns + Exchanges
- KELLIX accepts returns received within 14 days from date of receipt on items that are unused, unworn and have their tags attached.
- For eligible orders, we will issue a refund upon processing at the return in our facility. It may take up to 7-10 days to see on your original form of payment.
- Returns made after 14 days are eligible for merchandise credit and must be returned within 30 days.
- Final sale items are not eligible for return.
- We monitor account activity and reserve the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.
- If you would like to exchange your item, please return the item you wish to exchange and place a new order on our site.
Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
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